Research Methodology
10
Build on the existing manual approach and enhance it
An “Appreciative Inquiry” approach
(Troxel, n.d.)
was followed;
–
affirms the practices or procedures that are in place
–
investigate how certain changes can be made to make it
future proof
This research method falls within the domain of action
research, with the intention to
(Saunders,
et al.
2009:148)
:
–
look at the purpose and context of the problem,
–
diagnose what should be done,
–
plan what should be done,
–
implement the plan and finally
–
evaluate the outcome
This process can be repeated multiple times if the problem
is not fully solved during the first cycle




